I simply wanted to reach out to you and personally thank you for your assistance in helping me secure a loan for my new home. This was my first home-buying experience and having an individual like yourself working on my side made me feel comfortable about the entire process.

I understand you work with many individuals and every time we spoke, I felt I was given your undivided attention to my questions and concerns. Being on the West Coast, I was only able to contact you after EST business hours and you still gladly fielded my late night phone calls and weekend phone calls.

I cannot thank you enough for the level of professionalism and industry knowledge you brought to the table. Even though I did not commit to using you until late in the game due to the fact I was interviewing other brokers/lenders, you always made yourself available and never pressured me into any decisions. I shopped around with several different lenders and brokers and I chose you because it was obvious you knew your business better than the competition. You provided me with detailed answers to all my questions and I felt confident I was getting the best deal available. You made the entire home-buying process a pleasurabe one and I appreciate you not only facilitating the process, but educating me on the entire home-buying process and available loan options.

I will highly recommend you to any friends of mine who plan to shop for a mortgage in the future.

Quality Assurance Survey

Borrower Name : Thomas Bass

Question Result (1 Worst; 5 Best)
How accessible was your Loan Officer? 5
How quickly were your calls returned? 5
How knowledgeable did you find your Loan Officer? 5
How would you rate your Loan Officer overall? 5
How satisfied were you with your Interest Rate? 5
How satisfied were you with your Loan Program? 5
How courteously were questions answered by everyone at WCS? 5
Would you use WCS Lending in the future? 5
Would you recommend WCS Lending to friends and family? 5
How would you rate your overall experience at WCS Lending? 5