Thank you for giving us the opportunity to care for your pet.
Please help us better meet your needs by taking a moment to complete this questionnaire.
Thank you!
CLIENT SURVEY
1) Was your call answered promptly?
YES NO
2) Was our telephone response courteous and helpful?
YES NO
3) Was our waiting room comfortable and clean?
YES NO
4) Did your wait before seeing the doctor seen brief?
YES NO
    If not, how can we improve?  
5) Was the veterinary technician helpful and careful with your pet?
YES NO
6)Was the doctor courteous and genuinely concerned with your pet's health?
YES NO
7) Did the veterinarian explain your pet's problem clearly and completely?
YES NO
8) Do you feel your pet received quality professional health care?
YES NO
9) Did you find the facility clean?
YES NO
10) If your pet was hospitalized, did the stay seem reasonable for the illness?
YES NO
11) After a hospital stay, was your pet returned to you clean?
YES NO
12) Was our payment policy clearly communicated to you?
YES NO
13) Was the billing presented in adequate detail?
YES NO
14) Would you recommend our veterinary practice to your friends?
YES NO
15) If your pet was groomed here, were you pleased?
YES NO
Comments that you feel would help our practice :
Date service provided:
    
Your name (optional):
    
Pet's name (optional)
    
 
 
 
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